Terms and Conditions

Service Agreement

These Terms and Conditions govern your use of seraphionex's financial planning subscription service. By engaging our services, you agree to these terms and our commitment to providing personalized financial guidance.

Your use of our service constitutes acceptance of these terms as updated from time to time

Key Definitions

For clarity, these terms have specific meanings in our agreement:

• Service: Our monthly financial planning consultation and guidance program
• Client: Any individual who subscribes to our financial planning service
• Consultation: Scheduled one-on-one sessions to discuss financial planning matters
• Subscription: Your ongoing monthly commitment to receive our planning services

Service Description

We provide personalized financial planning consultations designed to help clients understand their financial situation and develop practical strategies for achieving their goals.

Services are available to Australian residents aged 18 and over via phone, video call, or in-person meetings where geographically feasible

Eligibility Requirements

To use our service, you must meet the following requirements:

• Be at least 18 years of age and legally able to enter contracts
• Provide accurate and complete information about your financial situation
• Maintain an active subscription and payment method for ongoing service

Your Responsibilities

As a client, you agree to:

• Provide honest and complete information about your financial situation
• Attend scheduled consultations or provide reasonable notice for cancellations
• Make payment for services according to the agreed schedule
• Seek additional professional advice when recommended
• Use our service only for legitimate financial planning purposes

Prohibited Activities

You may not use our service to:

• Engage in any illegal or fraudulent financial activities
• Share your subscription access with unauthorized third parties
• Attempt to reverse-engineer or copy our proprietary planning methodologies
• Harass or abuse our staff or other clients
• Use information obtained through our service for commercial purposes without permission

Intellectual Property Rights

All materials, resources, and methodologies provided through our service remain the intellectual property of seraphionex and are protected by copyright law.

You receive a limited, non-transferable license to use materials solely for your personal financial planning purposes

Privacy and Confidentiality

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information. Privacy Policy

Payment Terms and Billing

Our subscription service operates on the following payment terms:

• Monthly Subscription: $250 AUD per month, billed in advance on the same date each month
• Payment Methods: We accept major credit cards and direct debit from Australian bank accounts
• Late Payments: Services may be suspended after 7 days for overdue accounts, with reactivation upon payment

Service Disclaimers

Important limitations and disclaimers regarding our service:

Limitation of Liability

Our liability is limited to the amount paid for services in the 12 months preceding any claim.

We exclude liability for indirect, consequential, or special damages arising from use of our service

Client Indemnification

Clients agree to indemnify seraphionex against claims arising from misuse of our service or failure to seek appropriate professional advice when recommended.

Dispute Resolution Process

We prefer to resolve disputes through direct communication, but formal options are available:

Service Termination

Either party may terminate the subscription with 30 days written notice. We may terminate immediately for breach of these terms.

Upon termination, access to ongoing consultations ceases, but you retain materials previously provided during active subscription

Changes to Terms

We may update these terms periodically to reflect changes in our service or applicable law.

Material changes will be communicated at least 30 days before taking effect

Severability

If any provision of these terms is found unenforceable, the remaining provisions shall continue in full force and effect.

Complete Agreement

These terms, together with our Privacy Policy and any service-specific agreements, constitute the complete agreement between you and seraphionex.

Contact Information

For questions about these terms or our service, contact us at contact@seraphionex.com or +61 410 873 885.